Frequently Asked Questions
All answers to your questions about 995bad are here
From opening an account to bKash deposits, cricket betting, bonuses, and security — find out everything in our complete FAQ section.
995bad is a trusted online casino and sports betting platform in Bangladesh. The most frequently asked questions from our players have been compiled together on this page. You will find easy-to-understand answers here on account registration, depositing money via bKash or Nagad, slots and live casino games, the welcome bonus, and responsible gaming. If you cannot find the question you are looking for, contact our 24/7 live chat support.
Account and Registration
To open an account at 995bad you need an active mobile number, a valid email address, and your full name. The registration process is completed entirely online and takes just a few minutes. A copy of your national ID card or passport may be requested later for account verification.
No, each person may hold only one account at 995bad. Attempting to open multiple accounts may result in all of them being permanently closed and all deposited funds being forfeited. This rule must be strictly followed in the interest of fair and honest play.
Click the "Forgot Password" option on the 995bad login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you run into any trouble, contact us via 24/7 live chat support — we will assist you promptly.
Account verification must be completed before making a withdrawal. It ensures the security of your account and prevents fraudulent activity. You will need to upload a clear photo of your national ID card or passport. Verification is usually completed within 24 hours.
For security reasons, changing your registered mobile number or email requires assistance from our support team. Contact 995bad via 24/7 live chat and, once your identity is verified, your details can be updated.
Deposits and Withdrawals
Deposits via bKash are generally instant — in most cases your 995bad account balance is updated within a few seconds to 2 minutes. If it takes more than 5 minutes, let our support team know along with your transaction ID and we will resolve it quickly.
The minimum deposit at 995bad is ৳300 (for all methods). The minimum withdrawal amount is ৳1,000. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. So you can start playing with a small amount right from the beginning.
Withdrawal processing time at 995bad is generally 15 minutes to 2 hours. This depends on your chosen method and your account verification status. Fully verified accounts typically receive withdrawals the fastest.
Yes, both Nagad and Rocket can be used to deposit and withdraw at 995bad. Upay and direct bank transfer are also available. You can start playing any game instantly with a minimum deposit of ৳300.
995bad does not charge any deposit or withdrawal fees of its own. However, your mobile banking operator (bKash, Nagad, Rocket) may apply their own transaction fees, which are determined by that service's own terms. Bank charges may also apply for bank transfers.
Games and How to Play
Cricket fans can bet on BPL, IPL, and T20 international matches in the cricket section of 995bad. Pre-match market bets can be placed right up until the match starts. Live betting is also available during matches. Check the odds carefully before placing a bet and wager only within your means.
RTP (Return to Player) is a theoretical percentage indicating the average share of total wagers that players can expect to get back over the long term. For example, a game with a high RTP returns more on average. However, it does not guarantee the outcome of any specific round — every spin is completely independent and controlled by a certified Random Number Generator (RNG).
Yes, 995bad is fully mobile-friendly. All games can be played normally from the browser on both Android and iOS devices. No separate app download is needed — just open the site in your browser and enjoy any slot, live casino, or cricket betting directly.
Yes, the live casino section of 995bad offers games from top providers such as Evolution Gaming and Ezugi, where you can play in real time with real dealers via live video streaming. You can enjoy roulette, blackjack, baccarat, and other live games.
All slot and casino game results at 995bad are determined by certified Random Number Generator (RNG) technology, which is completely unbiased and not predetermined. We are committed to fair play and all of our game partners are established and recognized in the industry.
Bonuses and Promotions
New members at 995bad receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000. Deposit ৳10,000 and receive the maximum ৳8,000 bonus, giving a total balance of ৳18,000. The wagering requirement for this bonus is 10x.
A 10x wagering requirement means you must wager 10 times the bonus amount before you can withdraw the bonus funds. For example: if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in wagers. Only once this condition is met can winnings from the bonus be withdrawn.
There is no separate registration needed for the 995bad VIP program. Playing actively automatically advances you through tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback increases at each tier — from a maximum of 0.2% at Bronze up to a maximum of 1.0% at Diamond.
VIP cashback is given on a weekly basis. Based on the volume of play each week, cashback is added to your account according to your VIP tier. Use your account dashboard or live chat support to check your current VIP tier and cashback status.
Bonus balance can be used to play most slots and casino games. However, wagering conditions for bonuses may not apply to certain specific games or live casino tables. For accurate information, read the terms and conditions page at 995bad or ask the support team.
Security and Responsible Gaming
995bad is for players aged 21 and above only. A national ID card or passport is required to prove age during account verification. Registration or attempts to play by anyone under age is strictly prohibited and any such account found will be closed immediately.
Yes, 995bad uses SSL encryption technology to keep all your personal and financial information secure. We use modern cybersecurity measures and encrypted data storage to ensure your information cannot reach any third party.
Yes, 995bad places the highest importance on responsible gaming. If you feel you are playing too much or want to take a break, let our support team know directly. Options are available to set deposit limits for a set period or to temporarily suspend your account.
If you suspect unauthorized access to your account, change your password immediately and notify 995bad via 24/7 live chat support. Our security team will investigate quickly and take the necessary steps. Never share your account password with anyone.
995bad customer support is available in Bengali 24 hours a day, 7 days a week. Instant assistance is available directly via live chat. You can also contact us by email: [email protected] — responses are typically sent as quickly as possible.
Still have questions?
If you did not find an answer above, our support team is always here for you. Use these channels for fast and friendly assistance.
Live Chat Support
Talk directly in Bengali with our support agents seven days a week, twenty-four hours a day. The fastest way to get a resolution.
Email Support
For detailed questions or to share documents, email us at: [email protected] — we will reply as quickly as possible.
Responsible Gaming
Concerned about your gaming? Visit our Responsible Gaming page for detailed information on setting limits and getting support.
Join 995bad Now
Got all your answers? Get started now — deposit from ৳300 and enjoy a 200% welcome bonus.