995bad Privacy Policy
We give the highest importance to your personal information. This policy explains how 995bad collects, stores, and protects your data.
Introduction and Scope
995bad ("we", "us", or "platform") is one of the trusted online casino and betting platforms in Bangladesh. We fully respect the privacy of our users. This privacy policy ("policy") explains in detail what information we collect when you visit the 995bad.cam website, register an account, and use our services, how we use that information, and how we keep it secure.
This policy applies only to 995bad's own website and services. By accessing our platform or starting to use our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
What Information We Collect
We collect different types of information depending on the nature of our relationship with you. Those types of information are described below:
2.1 Personally Identifiable Information
During account registration we collect the following information:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Valid email address and password
- Mobile number (Bangladeshi)
- National ID number or passport details (for identity verification)
- Permanent or current address
2.2 Financial Information
To process deposits and withdrawals we collect the following financial information:
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (for bank transfers)
- Transaction history and records
- Deposit and withdrawal amounts and dates
2.3 Device and Usage Information
Some information is collected automatically while you use our platform:
- IP address and geographical location
- Device type, operating system, and browser information
- Date, time, and session duration of site visits
- Pages visited and links clicked
- Information collected through cookies and similar tracking technologies
Purpose of Using Your Information
995bad uses your information only for lawful and specific purposes. We use your information for the following:
- To create, verify, and manage your account
- To process all financial transactions including deposits and withdrawals
- To verify your identity and age and ensure the security of the platform
- To send important account-related notifications, security alerts, and transaction updates
- To resolve your issues through customer support
- To identify and fix technical problems
- To prevent fraud, money laundering, and other illegal activities
- To ensure responsible gaming and monitor addiction risk
- To improve our service quality and personalise the user experience
Data Storage and Security
The security of your personal information is our highest priority. 995bad takes the following technical and organisational measures to keep your information secure:
4.1 Technical Security
- All data transmission is secured using SSL (Secure Socket Layer) encryption technology
- Financial and sensitive information is stored with end-to-end encryption
- Secure server infrastructure is maintained and regular security audits are conducted
- An automated monitoring system is in place to detect suspicious activity
- Two-Factor Authentication is available
4.2 Data Retention Period
We retain your information only for as long as is required to fulfil legal obligations or provide services. Financial transaction records are generally retained for up to 5 years after an account is closed. Other information is deleted 3 years after account deactivation.
Sharing Information with Third Parties
995bad does not sell or rent your personal information to third parties. However, we may share necessary information in the following limited circumstances:
- Payment Processors: Only the necessary information is shared with payment partners such as bKash, Nagad, Rocket, Upay, and banks to complete transactions.
- Identity Verification Services: Information may be shared with trusted verification agencies for account verification and fraud prevention.
- Legal Obligations: Information may be provided in response to a court order, regulatory authority directive, or a lawful request from law enforcement.
- Technology Partners: Technology service providers required to operate the platform may have access to limited information under strict confidentiality agreements.
In any of the above cases we ensure that third parties comply with our privacy standards and use your information only for the specified purpose.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our site.
6.1 Types of Cookies We Use
- Essential Cookies: These are necessary for maintaining login sessions and ensuring security. They cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings and to provide a personalised experience.
- Analytical Cookies: Collected to understand which pages are used most and to improve platform performance.
6.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.
Your Rights
You have certain important rights over your personal information. 995bad fully recognises these rights:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request correction of your information if it is inaccurate or incomplete.
- Right to Erasure: In certain circumstances you may request that your information be deleted, although this may not be possible where legal obligations exist.
- Right to Restrict Processing: In some cases you may ask for the processing of your information to be restricted.
- Right to Portability: You may request that your information be provided in a structured, commonly used format.
To exercise any of the above rights, please contact us at the email address mentioned in the contact section below. We will aim to respond to your request within 30 working days.
Protection of Minors
995bad strictly does not apply to persons under the age of 21. We do not knowingly collect or process information from any person under the age of 21. Age verification is mandatory during account registration. If we become aware that a minor has created an account using false information, we will immediately close that account and delete all associated information.
If you become aware of an account belonging to a minor, please contact us.
Changes to the Policy
We may update this privacy policy from time to time. For any significant changes we will send a notification to your registered email and clearly announce it on the website. Continuing to use the platform after a change means you are accepting the revised policy.
The "Last Updated" date at the top of the policy always reflects the date of the most recent change. We recommend that you review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will examine your matter with appropriate care and respond as soon as possible.
Send requests to exercise your information rights, requests for data deletion, or any privacy-related queries through the following:
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We aim to respond within 30 working days of receiving your request. Urgent security matters are handled on a priority basis.